Getronics is an innovative, independent organisation with a heritage in delivering elastic and flexible ICT services at a predictable cost to public sector customers across Europe at national and local levels.

We enable our public sector customers to raise their performance through increasing the productivity of their staff by allowing them to share information and work together effectively and securely, wherever and whenever they need - encouraging a new way of working. Through our Global Service Delivery Model we deliver flexible services to a fixed or declining budget, ensuring that there are no hidden costs for our customers.

The cornerstones of our delivery model, developed through years of enabling government institutions across Europe to release the power of information, are focused on what our customers need, and what the public needs.

A committed partner

Getronics sets itself apart from other ICT services companies because our success is inextricably tied to that of our public sector customers. When that includes delivering efficiency savings, then that is what we are committed to. In short, ‘we only succeed when we all succeed’.

Flexible and scalable

Regardless of the size and scope of the project, we deliver simplified contract management, effective service evolution and responsive scaling to requirement, delivering cost savings through scaled services, control and balanced service levels.

Benefit realisation

Accountability is at the heart of all we undertake and by sharing the risk with our public sector customers we ensure that we give value, not take it away. By contracting for outcomes, our partners know what to expect – predictable delivery of efficient public services that can be built on with confidence.

The longer-term view

we are able to take a longer-term view of the delivery of projects, committing people and capability for the duration of the project and giving a fixed-cost forecast, even though the actual spend may be variable as project demands change. As a result we are able to hit longer-term KPIs and ensure that the best interests of our customers and the project are the priority, not the competing demands of shareholders.

The new breed of public sector supplier

If an additional £7.2 billion in efficiency savings from back office/IT functions is to be delivered as part of the Operational Efficiency Programme, then Government needs to embrace the opportunity to work with progressive delivery partners outside its traditional sphere of operations. Getronics is this new breed of supplier – challenging traditional attitudes to public sector ICT, reducing risk and delivering value.

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