Seven year £11.5 million deal with Getronics

Iceland has signed a seven-year outsourcing deal worth over £11.5 million with Getronics. Announced today, the contract is a renewal running until 2015. It includes 24x7 server hosting and systems management, Service Desk provision and also desk side PC and Blackberry support. The fixed annual contract will be implemented throughout the UK.

Getronics provides both flexibility in service support and predictable costs, which is invaluable in the current financial climate. The new contract fits into Iceland’s existing technology plans and also includes technical architecture, database support and a managed print service.

Getronics was chosen because of the existing expertise built up through a relationship spanning a number of years. “We’ve built up excellent rapport and trust,” commented Mark Pearson, IS Director at Iceland. “The changes made to the contract have provided us with stability and security in terms of our IT platform in the current financial climate.”

“Getronics will also provide increased support in areas vital to our business such as an Anti Virus Service and Blackberry support for our end user community on the move”. In addition, Pearson remarked, “the new deal has improved our relationship and further integrated the Iceland and Getronics outsourcing model”.

Dave Baldwin, Managing Director at Getronics commented, “we know Iceland’s business extremely well and have invested time with key contacts and stakeholders throughout the re-negotiation process. This has enabled us to completely align our technology and service provision with Iceland’s requirements and, as the renewal was instigated by Iceland, this speaks volumes for the working relationship we now have in place.”

With worldwide revenue of €1.9 billion and about 17,000 employees, Getronics is a leading ICT solutions and services provider. As experts in workspace management services, Infrastructure, hosting services and consultancy, Getronics enables people in large organisations to communicate and collaborate securely anytime, anywhere. Getronics has a complete portfolio of integrated ICT services for the enterprise market, partnering with vendors including Cisco, Microsoft and Dell. Getronics is part of KPN, the main provider of telecommunication services in The Netherlands.

Please visit www.getronics.co.uk for further information.

For further press information, interviews and photography, please contact the Getronics team at LEWIS PR:

Phone: +44 (0)20 7802 2626, Web: www.lewispr.com

Email: getronics@lewispr.com, Fax: +44 (0)20 7802 2626

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