Getronics, an international leader in workspace management services, today announced a global delivery alliance with Wipro Technologies, the global IT services business of Wipro Limited.

To provide the best in class services and solutions that address the IT challenges of a “next generation” business model for global organisations, Getronics will complement Wipro’s Deskside Managed Services with its global onsite field support. These services are an integral part of Wipro’s Global IT Outsourcing practice. Additionally, Wipro will leverage the Getronics Multilanguage support in countries where the solution fits the needs of the client. This alliance will provide proven, consistent, global delivery with excellent client satisfaction ratings.

“The collaboration with Getronics will enhance our offerings in integrated Deskside Managed Services. We are confident that this partnership will provide the right on-time, multilingual onsite field support for our customers, worldwide. The alliance is a step towards achieving our vision of being a truly global Infrastructure services provider with an ability to support our customers across various geographies,” said Neeraj Jaitley, Vice President, Managed Services, Wipro Technologies.

Getronics offers a strong foundation for providing services, using ISO standards to document processes, a service management framework based on ITIL practices, and Six Sigma methodology for continuous service improvement with its clients around the world.

“This agreement is important in our strategy to build strong alliances with organisations having a mature global delivery model to better serve clients,” affirmed Koos van de Straaten, Vice President Outsourcing, Sales & Partners of Getronics. “Our shared approach to infrastructure support, complementary services and geographical presence makes a solid alliance between Wipro and Getronics. Moreover, Wipro’s focus on quality, standards, and client satisfaction matches our philosophy.”

About Wipro Technologies

Wipro Technologies is the world’s first PCMM Level 5 and SEI CMM Level certified IT Services company. Wipro provides comprehensive IT solutions and services, including Systems Integration, Information Systems Outsourcing, Package Implementation, Software Application Development & Maintenance, and Research & Development services to corporations globally.

Within the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India. The company offers Systems Integration, Network Integration, Software Solutions and IT services. Wipro's ADRs are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock exchange – Mumbai, and the National Stock Exchange, among others.

About Getronics

With worldwide revenue of €2.5 billion and about 20,000 employees, Getronics is a leading ICT service-provider in the world and the largest ICT service-provider in the Benelux. As expert in workspace management services, datacenter & hosting services and consultancy, Getronics enables people of large organisations to move forward by releasing the power of information. To do this, Getronics has a complete portfolio of integrated ICT services for the large enterprise market and works according to a Global Service Delivery Model ensuring that services are provided for clients throughout the world that are of consistent quality. Since 23 October 2007, Getronics is part of KPN, the main provider of telecommunication services in The Netherlands.

Press inquiries:

Getronics
Jolanda Peek, Vice President Communications
Phone number: +31 30 663 5232
E-mail: media.nl@getronics.com

Wipro Technologies
Radhika Mahadevan
Phone number: +91 99 45 04 26 03
E-mail: radhika.mahadevan@wipro.com

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