When organisations are looking to provide innovative solutions to workspace management, data hosting or information management, Getronics has the ideal team and track record to help realise benefits, deliver efficient and effective technology solutions and design governance frameworks that truly work.

Within the Information Solutions and Infrastructure Optimisation space, Getronics have a record second to none. Our Information Solutions (ISC) consultants are recognised as industry thought leaders in the design, delivery and management of information and content management. The ability to analyse business requirements and translate them into strategic plans and practical projects, has been one of the key reasons for our continued growth in this area. We are able to reference major European leading projects that have transformed the way clients exploit the power of information. This team is backed up by consultants who are at the forefront of practical Service Management. For years we have led the industry in the design and refinement of process frameworks such as ITIL. Our team are qualified ISO 20000 consultants and are supported by one of the most extensive education and training portfolios in the world. We have trained more people in ITIL than any other company and have led global process maturity assessments and design projects for major international organisations. When linked to our Software Asset Management programme and service, we have delivered significant cost savings through the practical application of licence and asset management.

Complementing our ISC offerings is an Infrastructure Optimisation (IO) practice that has years of experience in reviewing infrastructure designs and producing technology roadmaps that can exploit leading edge technology, whilst at the same time ensuring that investment profiles are based on a sound financial business case.

Getronics also offers consultancy in IT Architecture and Customer Interaction. Please see below for further details of our consultancy services:

Information Solutions Consulting

Information Solutions Consulting provides in-depth consultation and technical excellence for both information and content management. Our consultative expertise covers the whole spectrum of business information management, and offers real long-term business benefits.

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Infrastructure Optimisation Consulting

Infrastructure Optimisation Consulting undertakes detailed reviews of existing infrastructure and will produce clearly articulated business cases and roadmaps to lead change. We ensure that new ICT technology is implemented in a controlled and secure manner with minimised business risk, whilst achieving the agreed business case.

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Architecture Consultancy

More and more requirements are being driven by business growth or change. Getronics Architecture Consultancy is led by our solutions experts and is targeted specifically to analyse the "gap" between current ICT architecture potential and that required to support the overall business strategy. This high value consultancy can be delivered in phases, within tight time periods.

Customer Interaction Consultancy

Additional consultancy can also be provided to develop an independent view of how external customers view and perceive a client’s Contact Centre, looking at customer interaction and using this to show how customer perception may be improved by both highly featured Contact Centres and the advanced use of Information to either enable rapid issue resolution or greater sales volumes.